At Firehouse Fitness, we are committed to protecting the privacy and personal information of our members and visitors. This privacy notice outlines how we collect, use, disclose, and protect your personal information. By accessing our facilities and using our services, you consent to the practices described in this notice.
Information We Collect:
We may collect the following types of personal information:
* Contact information (such as name, address, email address, and phone number)
* Date of birth and gender
* Emergency contact information
* Health and fitness information
* Payment details for membership and transactions
* Photographs or videos for identification purposes or marketing materials (with your consent)
Use of Personal Information:
We use the collected personal information for the following purposes:
* Managing and administering your membership
* Providing access to our facilities and services
* Communicating with you regarding your membership, services, promotions, and updates
* Processing payments for membership fees and other transactions
* Responding to inquiries and providing customer support
* Ensuring the safety and security of our members, visitors, and staff
* Analyzing and improving our services and facilities
* Conducting marketing activities with your consent
Disclosure of Personal Information:
We may disclose your personal information in the following circumstances:
To our staff and authorized personnel who need the information to fulfill their duties
To third-party service providers who assist us in operating our business, such as payment processors or marketing agencies (these service providers are obligated to protect your information and use it solely for the purposes specified by us)
When required by law or in response to legal requests, such as court orders or government regulations
To protect our rights, safety, or property, as well as those of our members, visitors, and staff
We take appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include physical, technical, and administrative safeguards. However, please note that no method of transmission over the internet or electronic storage is entirely secure.
We retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy notice unless a longer retention period is required or permitted by law. We will securely dispose of or anonymize your information when it is no longer needed.
You have certain rights regarding your personal information, including the right to access, correct, or delete your information. You may also have the right to restrict or object to certain processing activities. To exercise these rights or seek clarification, please contact us using the information provided in section 8.
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children without parental consent. If we become aware that we have collected information from a child without proper consent, we will take steps to remove that information.
If you have any questions, concerns, or requests regarding this privacy notice or the handling of your personal information, please contact us at:
Email: [email protected]
Phone: (551) 550-FIRE
520 Palisade Ave
Jersey City 07307
We may update this privacy notice from time to time, and any changes will be posted on our website. We encourage you to review this notice periodically to stay informed about how we are protecting your privacy.